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ELIZA effect

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ELIZA effect /-li'z* *-fekt'/ /n./ [AI community] The
tendency of humans to attach associations to terms from prior experience. For example, there is nothing magic about the symbol `+' that makes it well-suited to indicate addition; it's just that people associate it with addition. Using `+' or `plus' to mean addition in a computer language is taking advantage of the ELIZA effect.

This term comes from the famous ELIZA program by Joseph Weizenbaum, which simulated a Rogerian psychotherapist by rephrasing many of the patient's statements as questions and posing them to the patient. It worked by simple pattern recognition and substitution of key words into canned phrases. It was so convincing, however, that there are many anecdotes about people becoming very emotionally caught up in dealing with ELIZA. All this was due to people's tendency to attach to words meanings which the computer never put there. The ELIZA effect is a Good Thing when writing a programming language, but it can blind you to serious shortcomings when analyzing an Artificial Intelligence system. Compare ad-hockery; see also AI-complete.

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